Services

How Cam can help you

Your helping hand with technology

Computers, phones, tablets, even internet-connected televisions, wifi and mobile phone plans.   These things can get a bit complicated and frustrating, especially for people who were born before these technologies were in widespread use.  

That’s where I can help.

What is important to you?

Forget the technology for a moment - what is important to you? That drives everything!

Choosing & buying technologies

Advice to help select relevant and appropriate technologies to help you connect, and assistance in buying them without getting ripped off.

Setup, Configuration & Training

Helping you to set technologies up, configuring them to work for your personal situation and helping you to learn how to use them.

Patient ongoing help and support

Patient help, support and maintenance to fix technologies if they don't work in the ways that help you to connect.

What is important to you?

This service starts with a chin-wag over a cup of tea, or your favourite beverage.

  • What people and/or things are you interested in being connected to?
  • Which technologies do you have now?
  • Which technologies are you comfortable using now?
  • What are your circumstances which might influence suitable technologies?
  • What are your initial setup and ongoing operational budgets?
  • Which technologies are your family and friends using?

 

=> Which technologies might help you to connect in the future?


Independent advice, no products sold, no pressure, options to consider

 

Choosing & buying technologies

After we’ve worked out together which technologies will help you to connect, if you’re not confident purchasing those technologies, I can help.

  • Shopping around for the best value
  • Specifying the “right size” for your needs – not the model which nets the salesperson the best commission!
  • Placing the order
  • Deciding upon any options, but only the ones that meet your needs
  • Buying the technologies with you, if needed
  • Including actual purchase, pickup and delivery if that is helpful to you
 

Setup, Configuration & Training

After we’ve worked out together which technologies will help you to connect, purchased them, it’s time to set them up so that they work for you.
  • Complete setup of new technologies
  • You can have as much or as little involvement in setting them up as you like
  • Help with passwords and Cyber Safety
  • Help with new accounts like email, Apple ID’s
  • Keeping things as simple as possible
  • Helping you to get started 
  • Connecting to existing technologies if you have them, including migrating addresses and contact information
  • Customised documentation to help with independent use of the technologies
 
 

Patient, ongoing Help & Support

Technology breaks sometimes.  Sometimes it doesn’t work the way that we want it to work.  Sometimes you might need a hand to get the technology working for you again, to keep up those important connections.

  • Initial phone diagnosis where possible
  • Help at your home or where you need it, if phone support isn’t enough to get you back up and running
  • Help fine-tuning and configuring your technology to work for you as your needs evolve and change
  • Help with passwords, Cyber Safety and recovering from incidents
  • Help with upgrades
  • Help diagnosing technology which has outlived its lifespan and may need to be replaced or upgraded, if your connection need is still valid
 

Working with all the popular technologies and brands you may wish to use

Here is a sample of just a few of the technologies that I assist my valued clients with.   I receive NO commissions and I don’t sell any technology products, only my services – so you receive independent advice, tailored to your specific needs, centred around the people and things that are important to you.

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apple
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telstra
optus
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netflix
amazon
zoom
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Need assistance ?

Request a FREE Consultation

Please give me a call or drop me an email or click the button below to request a call back. Whilst many of my clients are retired, I provide services to everyone.